How do you actually get support from the makers of this game? Is there an e-mail address? I have PM'd a couple "moderators" in this forum with no response.
Support
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What do you mean by "support" ?Running an online alliance is pretty much like running a small company, except you need to find other way than money to keep your employees productive. May they play or work, they are humans.
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As in.. I need to figure out, or reset the password of my alliance. I need game support.
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Alliances do not have passwords. Could you screenshot your problem, please ? i have trouble understanding what is your problem.Running an online alliance is pretty much like running a small company, except you need to find other way than money to keep your employees productive. May they play or work, they are humans.
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Alliance > Settings > Delete
Needs an "account" password to delete. I tried my facebook account password, didn't work. I didn't specify any other password when I started this game. So... yea. -
I think it's your ingame account's password (the password you use when you log in). At least give it a try.
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you have to use your own password, yes.
And regarding getting into contact with support staff. The best way is always to make an ingame report, by pressing the little bug on the bottom right corner of your map. That way all staff members assigned to your languae, will have a chance to see it.
You can also write forum post as you did here.
If you write private messages, you risk that the specific member you wrote to, is unavailble for a time, and your reply will be delayed.Aeblemost
Community Coordinator
Conflict Of Nations | Dorado Games -
I don't use a password to login. I login with facebook. Ok, thanks I will try the in-game report.
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NNIIVVEEKK wrote:
I don't use a password to login. I login with facebook
I'm honestly not sure how you can do it manually then. A staff member will be able to help if you make the bug reportAeblemost
Community Coordinator
Conflict Of Nations | Dorado Games -
And of course we can delete your alliance if you ask that in your report to support. However you have to be leader for us to do it :DDr. Leipreachán
Community Support
Dr. Leipreachán - EN Team Lead
EN Community Support
Dorado Games | Conflict of Nations | Senior Support -
Can you please check this game for multi-players? I'm not the only person suspecting this as well in the game.
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ShawnMorton wrote:
Can you please check this game for multi-players? I'm not the only person suspecting this as well in the game.
You should send a report to the support, with the suspicions you have of multi accounts
You should include all the users that you think they are.Retroceder Nunca, Rendirse Jamas
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This kind of abuse allowed too???
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Hey, why don't you nuke him instead?"Going to war without France is like going hunting without an accordion." Gen. Norman Schwarzkopf
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I don't have Nukes and I and a few others suspect him of multi- using in the game. You have a guy saying this is his first game , but moving troops like a pro lol. Writing articles very similar as well. But bottom line is, no one should have to take that type of verbal abuse from anyone sir. What is in place to stop multi-player? I mean can I go to my job and use their isp to have a second account? When I first started playing this game I ran into the same issue and I spent real money defending against the multi-user. You guys removed the guy, but I lost money. Anyways, I don't spend money no more because I don't feel comfortable yet with the situation with multi-players. I like the game for the most part, but this is whats killing it for me. Oh, the verbal abuse wasnt against me, it was against a fairly new person to the game, Who know's it could be a kid that shouldn't be exposed to that vugar verbal abuse. Just saying.
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I repeat the complaints should be made through the support.
The forum is a public medium, you can not take complaints like the one described here in plain view.
It is an act that must be handled privately.
If you suspect the use of multi accounts you must inform the support through the game.Retroceder Nunca, Rendirse Jamas
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Please chill out for a second and look at the facts:
Every successful online game has to deal with some form or another of abuse and cheating. We take these issues very serious, but at the same time we don't follow every ingame news posting - for understandable reasons.
Concerning cheaters: Rest assured that we check all player IP and even have an automated system running to identify and alert the GMs. Is this failsafe? Of course not - it still requires us to act and players will always try to find a way around it.
We will of course follow your lead and check the map in question, but just to make it clear: a totally safe game environment without cheating or abusing players remains a future vision and for the time being it's the old cat an mouse race."Going to war without France is like going hunting without an accordion." Gen. Norman Schwarzkopf -
Hey Folks,
I am gonna be "That Guy"
If you think there are cheats in your game go to diplomacy > Press the player info button "i" button . Report Player . Fill report and send
(You can just report one and we will investigate your round,
Now the purpose of this thread "how do I contact game support" - - > READ THIS FORUM POST (click)
I am closing this thread as all issues raised now look to be resolved
Have fun playing!Dr. Leipreachán
Community Support
Dr. Leipreachán - EN Team Lead
EN Community Support
Dorado Games | Conflict of Nations | Senior Support -
To iterate on the status of cheaters, we have a new system which is going to be put into action very soon(tm) that will make it much harder for multi's, until their eventual demise when our staff catch them
In the case of strong suspicion please post a report (as the helpful @Dr. Leipreachan suggested) and our staff will look into it as soon as possible.Dorado Games
Conflict Of Nations