Membership/Gold purchase issue

IshXIII · Apr 22nd 2018, 11:01pm

Hi, so after a long time of non play im back, I Immigrated from NL to Brazil, now I Re-imigrated back to The Netherlands.

So thing is I want to get a membership and maybe buy some gold too but whenever I get to the payment option it still displays withbrazilian bankingoptions and I cant find out how I can change the Region of my account so I can just use my Dutch bank. Can you please change that for me?

Cheers!

Yak · Apr 23rd 2018, 9:54am

Your account is indeed showing that you are still situated in Brazil. Chances are it should be cleared at some point, but in the meantime we're checking it out for you.

Good to have you back btw

IshXIII · Apr 23rd 2018, 11:42am

Thanks! btw Love how the game improved

hope to see my account registering my dutch IP soon haha

Yak · Apr 23rd 2018, 1:48pm

IshXIII wrote:

Thanks! btw Love how the game improved

Always aiming to improve and refresh

Glad to hear

IshXIII wrote:

hope to see my account registering my dutch IP soon

It's actually not an IP issue, we've been updating the shop algorithm and this seems to be a result of it. A fix is already in development, in the meantime, a workaround would be to set your country in the supremacy shop whilst you're already logged in. Let me know if you still have problems. It will only work for that session so this isn't a permanent fix.

IshXIII · Apr 23rd 2018, 2:10pm

Well that work around will do it for now, but Ive been looking around, where abouts do I set my country in the shop? Maybe im looking in the wrong place, idk

supremacy shop, as in sup1914? xD

ohw yeah lol. that did the trick cheers xD

IshXIII · Apr 25th 2018, 8:22pm

Ok so after changing the country in the purchase menu in supremacy though swapping back if not purchasing, after making a purchase the store does stay on the correct country, so Issue resolved, my lock thread.

Cheers!

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