Don't worry, the average human compulsion is not to block people, but to answer to them in a equally insulting way.
It takes a lot of calm to just smile at a 9 years old and just erase it from your mind and sight. It's what is seeked with the mute feature : non-toxic people will be able to play without hearing toxic people, and in turn the Staff will focus on more interesting things than trying to explain to someone that he shouldn't promise to genocide the jews, even if he has learned that his opponend was jew, hence he thought it was a great way to annoy him.
Toxic peoples will insult Toxic peopleS, that will insult themselves in closed circuit, and we can apply the best policy "live and let live".
It takes a lot of calm to just smile at a 9 years old and just erase it from your mind and sight. It's what is seeked with the mute feature : non-toxic people will be able to play without hearing toxic people, and in turn the Staff will focus on more interesting things than trying to explain to someone that he shouldn't promise to genocide the jews, even if he has learned that his opponend was jew, hence he thought it was a great way to annoy him.
Toxic peoples will insult Toxic peopleS, that will insult themselves in closed circuit, and we can apply the best policy "live and let live".
Running an online alliance is pretty much like running a small company, except you need to find other way than money to keep your employees productive. May they play or work, they are humans.